Frequently Asked Questions

Everything you need to know about your Olsen Fashion experience.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

Do you ship internationally?

Yes, Olsen Fashion ships to over 50 countries. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific garment dimensions for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.