Returns & Exchanges
At Olsen Fashion, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn items. If your new pieces aren't the perfect fit, our straightforward exchange and refund process ensures a stress-free shopping experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund or ship your exchange within 5 to 7 business days.